Freshdesk

Freshdesk is a cloud-based helpdesk by Freshworks (NASDAQ: FRSH). Offers multi-channel support with Freddy AI automation. Used by 60,000+ businesses. Free plan available for up to 10 agents.

More in Customer support

Casengo Casengo is customer service software that helps your team to sell more with WhatsApp, live chat and email. Clickdesk ClickDesk is a live chat and helpdesk platform for text, voice, and video chat with website visitors. Integrates with Zendesk, Freshdesk, HubSpot, and Salesforce. Free plan available. Crisp Crisp is an all-in-one business messaging platform that centralizes chat, email, Facebook Messenger, Twitter/X DMs, and WhatsApp into one inbox. It offers chatbots, a knowledge base, CRM, and team collaboration features. Popular with startups for its generous free plan supporting 2 agents and unlimited contacts. Drift Drift is a conversational marketing and sales platform that uses AI-powered chatbots to qualify leads and book meetings in real time. It was a pioneer of the conversational marketing category. Drift was acquired by Salesloft in 2024 and is now part of Salesloft's revenue orchestration platform. Front Front is a customer communication platform combining email, SMS, live chat, and social media into one collaborative inbox. Used by 8,000+ companies including Shopify, Lyft, and Flexport. Help Scout Help Scout is a customer support platform with a shared inbox that feels like regular email for customers. Features conversations, docs (knowledge base), live chat (Beacon), and workflows. Used by 12,000+ businesses.