Help Scout

Help Scout is a customer support platform with a shared inbox that feels like regular email for customers. Features conversations, docs (knowledge base), live chat (Beacon), and workflows. Used by 12,000+ businesses.

More in Customer support

Casengo Casengo is customer service software that helps your team to sell more with WhatsApp, live chat and email. Clickdesk ClickDesk is a live chat and helpdesk platform for text, voice, and video chat with website visitors. Integrates with Zendesk, Freshdesk, HubSpot, and Salesforce. Free plan available. Crisp Crisp is an all-in-one business messaging platform that centralizes chat, email, Facebook Messenger, Twitter/X DMs, and WhatsApp into one inbox. It offers chatbots, a knowledge base, CRM, and team collaboration features. Popular with startups for its generous free plan supporting 2 agents and unlimited contacts. Drift Drift is a conversational marketing and sales platform that uses AI-powered chatbots to qualify leads and book meetings in real time. It was a pioneer of the conversational marketing category. Drift was acquired by Salesloft in 2024 and is now part of Salesloft's revenue orchestration platform. Freshdesk Freshdesk is a cloud-based helpdesk by Freshworks (NASDAQ: FRSH). Offers multi-channel support with Freddy AI automation. Used by 60,000+ businesses. Free plan available for up to 10 agents. Front Front is a customer communication platform combining email, SMS, live chat, and social media into one collaborative inbox. Used by 8,000+ companies including Shopify, Lyft, and Flexport.